1. Introduction
At Mirai Institute Nepal, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to Japan study and work opportunities.
We handle personal data of Nepalese students and professionals with utmost care, following both Nepalese laws and international data protection standards.
2. Information We Collect
We collect information that is necessary to provide our Japan study and work consultancy services:
- Personal Identification Information: Name, date of birth, citizenship, passport details, contact information (address, phone, email)
- Educational Information: Academic records, certificates, transcripts, language proficiency (Japanese/English)
- Service-related Information: Japan study/work preferences, financial information for fee payments, visa application documents
- Technical Information: IP address, browser type, device information, website usage data
- Communication Information: Correspondence through email, phone calls, or in-person meetings
3. How We Use Your Information
Your information is used exclusively for providing our Japan consultancy services:
- Processing applications for Japanese language schools and universities
- Assisting with visa applications and documentation
- Providing Japanese language training and cultural orientation
- Communicating about service updates, appointments, and important information
- Improving our services and website experience
- Complying with legal obligations and government requirements
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure servers with encryption for sensitive data
- Restricted access to personal information on need-to-know basis
- Regular security assessments and updates
- Secure document handling and storage procedures
- Employee training on data protection and confidentiality
Note: While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Information Sharing
We may share your information with:
- Japanese Educational Institutions: Universities, language schools, and vocational colleges for admission processing
- Government Authorities: Immigration bureaus, embassies, and consulates for visa processing
- Service Providers: Payment processors, IT service providers, and document translation services (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our legal rights
We do not sell or rent your personal information to third parties for marketing purposes.
6. Your Rights (Nepalese Data Subjects)
As a client of Mirai Institute Nepal, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate or incomplete information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Request explanation of how your information is being used
- Lodge a complaint with relevant authorities if you believe your rights have been violated
7. Data Retention
We retain personal information only as long as necessary for:
- Providing our Japan study/work consultancy services
- Complying with legal requirements (typically 5-10 years for immigration records)
- Resolving disputes or enforcing our agreements
- Maintaining academic and service records for reference purposes
Information is securely destroyed when no longer needed.
8. Cookies and Tracking
Our website uses cookies to:
- Improve website functionality and user experience
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
9. International Data Transfers
As a Japan study consultancy, we may transfer your information to:
- Japan: For educational institution applications and visa processing
- Third Countries: Only when necessary for service provision, with appropriate safeguards
We ensure that international data transfers comply with applicable data protection laws.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.
We encourage you to review this policy regularly to stay informed about how we protect your information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Notice: By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.